Shipping policy
EZRAP™ Shipping Policy
Shipping Information
EZRAP Insulation LTD. ships within Canada only from Nova Scotia, Canada.
For international shipping inquiries, please contact us at contact@ezrap.ca for a custom quote and availability.
All orders are processed Monday to Friday, excluding holidays.
Order Processing Times
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In‑stock items: 1–3 business days
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Made‑to‑order / trade products: estimates based on order (depending on size and configuration)
Processing time begins once payment is received and your order is confirmed.
Shipping Methods & Carriers
We ship using trusted Canadian carriers including:
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Canada Post
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UPS
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Purolator
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FedEx (Canada)
Carrier selection is based on destination, size, and service level selected at checkout.
Shipping Rates
Shipping rates are calculated at checkout based on:
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Order size and weight
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Destination within Canada
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Selected service level
Wholesale and trade orders may receive quoted shipping rates.
Delivery Times
Delivery times are estimates only and are not guaranteed.
Typical delivery ranges:
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Canada: 2–7 business days
Delays caused by carriers, weather, or events beyond our control are not the responsibility of EZRAP Insulation LTD.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate.
EZRAP Insulation LTD. is not responsible for lost or delayed shipments due to incorrect address information.
Damaged or Lost Shipments
If your order arrives damaged, contact us within 48 hours of delivery at contact@ezrap.ca with photos of the packaging and product.
If a shipment is lost in transit, we will work with the carrier to investigate and resolve the issue.
Trade & Wholesale Orders
Trade and wholesale shipments may require:
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Freight shipping
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Palletized delivery
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Signature on delivery
Shipping terms for trade orders will be confirmed at time of quote.
EZRAP™ by EZRAP Insulation LTD. | Nova Scotia, Canada